Novotel Bangkok Platinum Pratunam, Bangkok

I really enjoyed my stay at this hotel. The rooms were spacious, facing the park with a strong aircon which was a relief in the heat of Bangkok. The room amenities, including the TV, cold aircon, and even a flat iron, made my stay very comfortable. However, my room was not available at the check-in time of 2 pm.

Staying at the hotel was a delightful experience. The rooms were spacious and faced the park, offering a cozy atmosphere with strong air conditioning. The hotel is a great choice for an early morning flight or a relaxing stay in Bangkok, with excellent amenities and a variety of dining options. However, there were occasional delays in food orders, promptly resolved by the attentive staff.

My stay at this hotel was amazing! The rooms were spacious, facing the park, and had strong air conditioning, making our stay in the heat of Bangkok so comfortable. The cleanliness was top-notch, and the staff, especially Eddy, Mark, and Monk, provided exceptional customer service. The bunk bed with kids' linen, towels, and soft toys was a lovely touch. However, the service could have been more readily available at the lobby, and there were small hiccups with coordinating check-out times for multiple rooms. The hotel's location right next to the biggest clothes wholesale mall, Platinum Mall, was so convenient, and we loved being close to major shopping centers and transportation services. The dining experience was fantastic with a delicious breakfast, although some dishes were not up to par. Overall, a great stay with a few minor issues to consider.

The hotel's location is excellent, connected to the Platinum shopping center and within walking distance to other shopping centers. The rooms could be a bit noisy at times but are suitable for both leisure and work purposes. The service provided by the staff, especially by Garfield, is exceptional, ensuring guests are well taken care of. The dining experience offers value for money in a clean and beautiful lobby restaurant, although it could use more variety in the menu.

The hotel offers clean, spacious, and modern rooms with a special touch, and the staff is friendly and attentive. The location is fantastic for a shopping experience, and the dining is top-notch. However, some noise disturbance in the spa could be improved.

The hotel is ideally situated near fantastic shopping areas and eateries, offering cozy rooms perfect for families. The friendly staff goes above and beyond to assist, making the stay memorable. However, some room furnishings need attention, but issues are swiftly resolved upon notification, showing excellent service.

The hotel is conveniently located above Platinum Mall and close to major shopping centers in Bangkok, making it perfect for shopping enthusiasts. The rooms were a bit noisy due to the staff area outside and being above the bar/lounge, which could be bothersome for light sleepers. The service was attentive, especially in helping guests with guidance to attractions. The dining experience had some food items without halal certification, which might not be suitable for Muslim guests. Overall, a decent option with some noise concerns but great shopping accessibility.